Privacy Policy

Effective Date: February 25, 2026
Last Updated: February 25, 2026

Lockstep Mortgage (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, register for homebuyer education resources, request information about the home buying process, or communicate with us.

By using our website or submitting your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect certain information when you interact with our website, register for homebuyer classes, request educational resources, or communicate with our team.

Personal Information

Information you voluntarily provide may include:

• Full name
• Email address
• Phone number
• Mailing address
• Information related to your home buying goals or questions

This information may be collected when you:

• Register for a homebuyer education class
• Request information about the home buying process
• Schedule a consultation
• Contact us through our website or communication tools

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type and device information
• Website usage and interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide information about homebuyer education classes and resources
• Respond to questions about the home buying process
• Schedule consultations or educational sessions
• Confirm registrations for homebuyer classes or informational events
• Communicate updates or reminders related to scheduled meetings or events
• Improve our website and user experience
• Maintain website functionality and security

We do not sell personal information.

3. SMS & Text Message Communications

If you provide your mobile phone number and consent to receive text messages, Lockstep Mortgage may send informational SMS messages related to:

• Homebuyer education class registrations
• Appointment confirmations or reminders
• Responses to questions submitted through our website
• Follow-up information related to the home buying process

Message frequency varies. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact us at:

📞 303-301-7191
📧 [email protected]

Consent to receive SMS messages is not a condition of purchase.

Lockstep Mortgage does not sell, rent, or share mobile phone numbers.

We do not send unsolicited promotional text messages.

4. Data Security

We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to:

• Understand website traffic and visitor behavior
• Improve website functionality and user experience
• Maintain website performance and security
• Help us understand interest in homebuyer education classes and information resources

You may adjust your browser settings to refuse cookies or notify you when cookies are being used.

6. Your Privacy Rights

You may request to:

• Access personal information we maintain
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of communications, including SMS or email updates

To exercise your privacy rights, please contact us:

📧 [email protected]
📞 303-301-7191

7. External Links

Our website may contain links to external websites or resources. Lockstep Mortgage is not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services and educational resources are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices.

Any updates will be posted on this page along with the revised effective date.

10. Contact Information

Lockstep Mortgage
12412 York St
Thornton, CO 80241

📧 [email protected]
📞 303-301-7191